Tom is the owner of TL Hendricks Consulting Services, LLC, a strategic consulting firm located in Mt Pleasant, South Carolina. He currently serves as the audit committee chair of The Citadel Foundation and is a board member of the Lowcountry Red Cross. He also leads The Citadel Cadet Corps Leader Mentor program, providing mentor services annually to 31 senior cadet corps leaders and 14 athletic team captains.
From 2012 through 2016, Tom served as President & CEO of the National Air Transportation Association (NATA), representing over 2,300 global aviation businesses. While at NATA, Tom repositioned the association’s reputation and reach within the executive and legislative branches. He fundamentally altered the perception of NATA within Washington policy circles to reflect a non-partisan, constructive, and solution-oriented approach that resulted in greatly improved benefits for member companies. Tom also served as Chairman of NATA People Solutions in Reno, NV, and on the boards of the NATA Foundation, the National Aeronautic Association, the Air Charter Safety Foundation, the Alliance for Aviation Across America and the Aero Club of Washington, D.C.
Prior to joining NATA, he was senior vice president of safety, security, and operations for Airlines for America (A4A), the trade association for major US airlines. In this role, he was responsible for the technical and operational functions of A4A and developing and shaping A4A regulatory positions on flight operations, safety, engineering, air traffic management and security. In addition, he led A4A efforts in cargo, passenger facilitation, airport infrastructure and passenger service standards. Working with the TSA/DHS, Tom led the industry’s efforts to develop the Known Crewmember System (KCM) currently used at scores of US airports to screen pilots and flight attendants in a real-time eligibility-verified data base. Additionally, Hendricks served on the Commercial Aviation Safety Team (CAST) Executive Committee.
Prior to joining A4A, Hendricks oversaw global daily flight operations for five years at Delta Air Lines as Director of Line Operations. As a captain and air-transport-rated pilot, he also served as a chief pilot in Atlanta and represented Delta on several key industry groups. He has extensive domestic and international flying experience on numerous transport category aircraft.
A retired Air Force Reserve colonel and career fighter pilot, Hendricks also served on active duty as a U.S. Navy officer on the USS MIDWAY (CV-41) and as an instructor pilot at Topgun, the United States Navy Fighter Weapons School. A native of Fairfield, Ohio, Hendricks graduated from The Citadel in Charleston, S.C. in 1979, with a Bachelor of Arts in Mathematics and secondary emphasis in Business Administration.
Hendricks has been married for 47 years to his wife, Suzette from Charleston, South Carolina. They have two adult children and three grandchildren.